Skip to main content
DaVinci Resolve Shows Media Offline

What to do when you get the annoying error that won't go away.

Peter avatar
Written by Peter
Updated over a week ago

If you get the following "Media Offline" screen in DaVinci Resolve - don't panic, we're here to help!

This error is most commonly solved by following these steps:

  1. Unzip the Downloaded template (you can learn how to here)

  2. Start DaVinci Resolve, and Restore the Project Archive (see below to learn how):

Please make sure you are opening DaVinci Resolve Templates by right clicking in the Projects Menu > Restore Project Archive like in the below screenshot.

For a full guide on how to open DaVinci Resolve Template & Macros' , please see here.

If you've followed all the steps above, and the linked article above about how to open DaVinci Resolve Templates & Macros', there may be something else going wrong, in which case, this tutorial may help here.

After following 100% of all of the above steps, and you're still having trouble, don't hesitate to contact our friendly support team from the livechat on our site, or from here

Did this answer your question?