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I haven't received a verification email
I haven't received a verification email

This article will help you if you haven't received an email

Garrett Stache avatar
Written by Garrett Stache
Updated over a week ago

Thanks for choosing Motion Array!

We apologize for this inconvenience, we know it's frustrating to not receive the verification email so you can download our cool assets!

First, please confirm that your registered email address is the correct email address with no spelling errors. You can test this by doing the following:

1. Go to My Account:

2. Check that your email address is correct under Your Contact Email. If it isn't, change it to the correct email.

3. At the bottom of the page, select SAVE CHANGES

4. Please hit the download button here to send a new verification email and check your email inbox for the verification email.

If you're still having trouble finding the verification email we sent you, here are some steps to try:

1- Check spam folder

2- Add as a trusted email domain in your email's address book.

3- Add as a contact.

4- try an account from Gmail: Your domain may be blocking our verification emails.

We hope this information has been helpful, let us know how you go and if you have any other questions/concerns.

Kind regards from The MA Team!

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